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Terms And Conditions

Frequency of service

 – We offer the choice of 1 or 2 monthly visits.
Please note, we do not offer one off window cleans,
 A cancellation charge of £30.00 will be payable if cancelled before a second clean has taken place.


Payments – All payments must be made in full within 7 days of the clean date. If payments have not been made in full after 30 days, we will pass the details of the customer to a debt collection agency to recover on our behalf. An additional £10.00 will be added to the debt to cover collection costs.


Turning us away – We reserve the right if turning our team away at the door to charge you the full price and / or cancel any ongoing service with us.


Skipping a clean to the following month –  This will increase the job price to the next price band (i.e skipping your current monthly clean to the following month, will increase the next clean to the 2 monthly price)


Bad Weather – We will always try to not clean your windows in the rain, however we do still work in light rain or short showers. Our promise to you is that the results will still be the same. If rain is heavy and constant we will not clean your windows. Your clean will carry over to the next working day.


Cancelling our services – If you wish to cancel our services you have the right to do so at any time. This can be done by telephone on Brighton 01273 580569 or by email –


Complaints procedure – We will always try to provide you with the best possible work standard & service, In the event you are not satisfied with the work standard, Please contact us within 24 hours of the clean. We will then return to re-clean the windows in question. Please note that complaints made after 24 hours may not be re cleaned.
Before calling regarding the work standard, please double check the windows are not dirty on the inside


By using our service you agree to our terms and conditions